Privacy Policy

How FekraHub collects, uses, and protects your information.

Last updated: June 2026 | This policy applies to the FekraHub website and our AI solutions, including SnapOrder.

FekraHub ("we", "us", "our") respects your privacy. This policy explains what personal data we collect through our website and AI solutions, how we use it, and the rights you have. If you have any questions, email us at info@fekra-hub.ai.

1Information we collect

2How we use your data

We use it to respond to enquiries, run demos and pilots, provide and improve our services, communicate with you, keep our systems secure, and meet legal obligations. Where we rely on your consent, you can withdraw it at any time.

3Sharing

We do not sell your personal data. We may share it with trusted service providers who help us run our business (such as hosting, email, analytics, and AI/voice processing) under confidentiality terms, with professional advisers, or where required by law.

4International transfers

We and our service providers may process your data in countries other than your own. Where data is transferred across borders, we take steps to protect it in line with applicable data-protection laws.

5Cookies

Our website may use cookies for essential functionality and to understand how the site is used. You can control cookies through your browser. If we add analytics or marketing cookies, we will update this policy and request consent where required.

6Security & retention

We use appropriate technical and organisational measures to protect your data, and keep it only for as long as needed for the purposes above or to meet legal obligations. No system is completely secure, so we cannot guarantee absolute security.

7Your rights

Subject to applicable law, you can request access to, correction of, or deletion of your data, object to or restrict certain processing, withdraw consent, and complain to a data-protection authority. To exercise these rights, email info@fekra-hub.ai.

8Children

Our services are intended for businesses and adults. We do not knowingly collect data from children; please contact us if you believe we have.

9Updates & contact

We may update this policy from time to time and will revise the date above when we do. For any questions, email us at info@fekra-hub.ai.